Looking at the reviews online before we boarded…. the ratings threw me off. Tripadvisor rated 2/5. SKYTRAX rated 1/10. We have flown all over the world, pack minimally and rarely check a bag. With this economy flight bags must be checked ….we had to break our rule, checked our bags in advance.
Helpful and friendly staff at the airport in Bogota. Once we boarded we were very pleased with this aircraft. Almost brand new, spotless clean aircraft with good seating and legroom. Both flights arrived on time in and out of Cartagena. LUGGAGE THERE AT ARRIVAL!! I would definitely fly with them again. This is a discount airline. Doing the math, adding the luggage fees, it is a great price compared to other airlines.